Disaster communication management requires cross-stakeholder collaboration to ensure effective mitigation processes capable of saving many lives. However, cases of mitigation failures in Indonesia highlight insufficient collaboration and communication, resulting in a lack of essential information among communities during evacuation scenarios. This situation underscores that effective communication is a crucial prerequisite for any managerial activity, as disaster mitigation decisions only become meaningful when clearly communicated to all relevant stakeholders. This research aims to explore collaborative leadership practices in disaster communication management at Yogyakarta International Airport (YIA). YIA was chosen due to its position as a national strategic infrastructure vulnerable to natural disasters such as earthquakes and tsunamis, thus necessitating reliable and collaborative communication management. Employing a qualitative approach and data triangulation through documentation studies, in-depth interviews, and direct observations of stakeholder agencies at YIA, this study reveals effective collaboration among leaders throughout all stages of disaster communication management, from pre-disaster to recovery. These findings contribute as a reference model to strengthen collaborative disaster mitigation communication management and enhance preparedness among other airports in Indonesia.

Authors:
Intan Agisti Nila Sari, Universitas Gadjah Mada, Indonesia

About the Presenter(s)
Intan Agisti is the Communication Director of UNU Yogyakarta and currently pursuing a Master's degree in Communication Science at Universitas Gadjah Mada, Indonesia, with research focuses on strategic and crisis communication management.

Connect on Linkedin
https://www.linkedin.com/in/intanagisti/

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